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From data overload to actionable insights: How Verizon Connect scaled agentic AI to 100,000 users

aws.amazon.com·May 27, 2026

Verizon Connect has developed an agentic AI solution to transform vast amounts of fleet data into actionable insights for over 100,000 users, utilizing advanced technologies like AWS and Strands Agents for anomaly detection and dynamic analysis. This approach enhances operational efficiency by enabling real-time insights and adapting investigations based on emerging data patterns, ultimately improving fleet management and decision-making.

The key insight for you is Verizon Connect's successful implementation of agentic AI to transform large-scale telematics data into actionable insights. By using a serverless architecture on AWS, including Lambda, Step Functions, and SQS, they created a dynamic system that can autonomously detect and analyze anomalies, generating insights for 100,000 users. This approach demonstrates a scalable model for leveraging agentic AI in enterprise settings, offering a potential framework for your own data-to-insight transformations in complex operational environments.

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