This edition of *Platformer* discusses the public's growing fear of AI taking jobs, as evidenced by significant layoffs in tech, while exploring whether these job losses are a transformation rather than a disappearance of roles. The conversation with Box CEO Aaron Levie argues that AI will not eliminate jobs but rather create new roles, suggesting that the future workforce will include both humans and AI agents working in tandem.
The key insight for you is Aaron Levie's perspective on the future of SaaS in the context of AI. He argues that rather than replacing human workers, AI agents will multiply their use, interacting with business software and thereby increasing the value of these platforms. This suggests a shift in SaaS business models from being solely seat-based to incorporating a consumption model for AI agents. This insight could inform strategic decisions in developing or investing in SaaS platforms that leverage AI for enhanced functionality and user engagement.