Executive Intelligence podcast - Celonis President Carsten Thoma on why enterprise AI needs operational truth before it can deliver
diginomica.com·Apr 15, 2026
Celonis President Carsten Thoma discusses the importance of operational context for enterprise AI, the drawbacks of vendor lock-in, and the potential need to renegotiate the social contract to fully realize AI's impact.
For someone focused on enterprise AI and SaaS, Carsten Thoma's insights emphasize the importance of integrating operational context into enterprise AI solutions to maximize their effectiveness. Additionally, understanding and mitigating vendor lock-in is crucial for ensuring that agentic AI solutions deliver the expected returns. These points could guide strategic decisions in enterprise software and procurement processes.