techcrunch.com·May 12, 2026
Vapi's enterprise business has increased tenfold since early 2025 due to a growing trend of companies transitioning their customer support and sales calls to AI agents.
For someone tracking AI deployment and AI agents, the rapid growth of Vapi's enterprise business underscores the increasing adoption of AI agents in customer support and sales. This trend signals a strong market opportunity for developing or investing in AI solutions that enhance these functions, suggesting a focus on improving AI agent capabilities and integration for enterprise clients.